Like Nails on a Chalkboard

Most of you know what I do for a living - I sell beer. Sometimes the sell of beer warrants a phone call from a customer. A call will sometimes go like this:

Ring.

Beer Queen: Good Morning, BBD.

Order giver: Hey, is this BBD?

Beer Queen: Yes it is. Can I help you?

Order Giver: I need to place an order.

Beer Queen: Who is calling?

Order Giver: Juanita's Scrub Pub

Beer Queen: Ok, ready. What do you need?

Order Giver: *paper rustling* What do you sell?

Beer Queen: (Depending on the account I give the brands I know they carry - Bud, Bud Light, Ultra.) Bud, Bud Light, Bud Light Lime, Mich Ultra,...

Order Giver: You don't sell Miller Lite?

Beer Queen: Nope.

Order Giver: Heineken?

Beer Queen: Not us.

Order Giver: Yuengling?

Beer Queen: Those are the other people.

Order Giver: Coors Light?

Beer Queen: No ma'am.

Order Giver: What do we get from you again?

Beer Queen: (repeats list)

Order Giver: *rustling and movement, figuring out what they need*

Beer Queen: Would you like to call back after you have your order ready?

Order Giver: Give me ten minutes.

Ring.

Beer Queen: Good Morning, BBD.

Order Giver: This BBD?

Beer Queen: Yes ma'am.

Order Giver: Ok, I have my order ready.

Beer Queen: Ok, what do you need?

Order Giver: Pony bottles, 3, Bud & Bud Light.

Beer Queen: 3 each?

Order Giver: 3 Bud Light, 2 Bud & then I want 2 Bud in the red & white can, 1 Bud Light bottle, 2 Bud Light can & 2 Bud Light bottle, 1 Miller Lite in the bottle.

Beer Queen: You said Bud Light bottle twice, so you want 3 and Miller Lite is not us.

Order Giver: Miller Lite is not you?

Beer Queen: Not us.

Order Giver: Ok, let me see what I want. I want 2 Bud in the red & white can, and 2 Bud Light bottle, 2 Bud Light in the white & blue can and 1 Bud in the red & white bottle.

Beer Queen: Got it.

Order Giver: I need a total.

Beer Queen: *gives total*

Order Giver: Have them call one hour before they get there. Wait, do you have Coors Light?

Beer Queen: No ma'am. That is the other people. We'll see you tomorrow.


Our customers are our bread and butter but I swear it is so frustrating being me sometimes. *sigh